Return policy
Do you have a problem with one of our products and you want to return it?No problem! Follow the steps below for returning a product.

  1. Fill in the form below
    NOTE: You can’t send us a product without filling in the form first!
  2. We will look at the problem and find a fitting solution.
  3. Is one of those solutions returning the product? In that case you will receive a return number, return form and a PostNL label from us. You’re package is now ready to send.
  4. You need to print out the return form and PostNL label. Then you need to repack your product and put it back in the box, together with the return form. After packing you tape the PostNL label on the box.
  5. We’ll message you within 14 days of receiving the product.
  6. Then you will receive either a credit note or a replacing product.