Is there a defect within the warranty or a product damaged on arrival?
If you are an end-user, returns are always handled via the (web)shop or the platform where the products were purchased.

If you are an intermediary such as a shop or contract customer, we would like to ask you to send an email to [email protected] with the following information:

Name

Date of purchase

Proof of purchase

Address

Product

Order number

Description of the complaint

Photos (If your order arrived damaged)

We will process your email as soon as possible and come up with a suitable solution.